Certified Office Administrator
Certified Business Administrator

From the American Certification Institute, USA

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Why should you be Certified?

This training and certification course is aimed at honing the skills of officers, junior managers, as well as experienced executives. A large number of professionals in the UAE are working in various disciplines in the organization and in different industries. What they lack is a formal training about Office Administration and Business Management that will give them a competitive edge in their chosen field of specialization.

On completion of this course, new doors will open up for international success and recognition for professionals working within the industry. The ACI “COA / CBA” is a premium tag, that will give students an instant access to a fast-paced career in the field of Office Administration / Business Management.

Who Should Attend?

This course focuses on participants who are seeking to build and develop competencies needed to be a professional office Administrator/Manager; those who are working as office administrator,front office manager,Executive Assistants,Receptionists can sharpen their skill sets

American Certification Institute

ACI, The American Certification Institute, is a premier professional certification institute well-known in the United States and the world. It was founded in the USA in 1999. Its Corporate Headquarters is casino online in Lewes, Delaware, USA and it has numerous alliance partners in the US, China, Dubai, Singapore, Malaysia, Egypt, Romania, Lebanon, Russia, Poland, Jordan, India, Lebanon and other countries. These alliance partners represent ACI in their respective countries and conduct ACI programs in collaboration with ACI. ACI is dedicated to helping train the leaders of tomorrow for personal professional certification.


This course aims to develop the following skill sets that will make an individual to be an efficient and effective member of any office team:

  • Office Administrative skills
  • Management skills
  • Communication skills
  • Record keeping & File Management
  • Time management
  • Personality Development
  • Body Language
  • Building Customer Relationship
  • Human Relation skills
  • Basic Financial Management


This course is designed to provide the following capabilities and efficiencies for you to become a competitive professional.

  • Introduce the basic principle and concepts of management.
  • Explore students to the managerial functions and activities in managing an organisation
  • Highlight vital managerial skills among students
  • Elaborate on characteristic of contemporary business environment
  • Explain the management of business
  • Act upon the human resource factors in business organization
  • Elaborate the approaches towards managing operations & management
  • Account for the various financial issue and instrument for businesses

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Linda Wladyka
I have completed the training Certificate course with ITI Institute and highly recommend anyone wanting to do this course
The training combined in-depth knowledge with case studies, and was fully practice-oriented.
Muhammed Younus
Each and every day the topics covered were very informative and the topics taught were to be applied in our daily work process. After the course I was able to work with full confidence.